
Emergency water extraction & drying
Standing water pulled out fast, then air movers and dehumidifiers until floors and walls read dry.
Read the guideBurst pipe, wet basement, sewer backup, a ceiling dripping under an ice dam? Describe it once and independent, locally licensed restoration companies serving Orem and Utah County can reply with no-obligation quotes.
Each guide explains what restoration companies typically do for that kind of loss, what it usually costs, and what is different about it in a valley of basements, cold winters and spring runoff.

Standing water pulled out fast, then air movers and dehumidifiers until floors and walls read dry.
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Window wells, groundwater, snowmelt and cloudbursts. Basements are where most Utah Valley water ends up.
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A plumber fixes the pipe; a restoration company dries what the pipe soaked. Here is how the two jobs fit.
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Category 3 water needs protective gear and removal of porous materials. In Orem, you own your sewer lateral.
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What to expect when a slow leak or late dry-out leaves mold behind, and what to ask a remediation company.
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Snow, attic heat loss and freeze-thaw cycles push meltwater under shingles and into ceilings.
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Hard water wears out tanks, washer hoses and softener fittings. Here is what a leak cleanup involves.
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Sprinkler and pressurized irrigation lines that leak next to the foundation and come in through the window well.
Read the guideWe are a free referral service, not a contractor. The companies do the work and quote you directly.
Use the form or call. Say what leaked, where the water is, and whether it is still running. It takes about a minute.
Restoration companies that serve your part of Utah County contact you directly. You talk with them, not through us.
Compare what each company proposes, check its DOPL license, and hire whoever you trust. There is no cost to you and no obligation.
National cost guides put a typical water damage job at $1,200 to $5,000. Fixr's average is about $3,000 and Angi's is $3,868. The closest Utah figure, for the Salt Lake City metro, is higher: about $5,256 (Angi) and $5,341 (HomeAdvisor).
Three things move the number most: how much area is wet, whether the water is clean, gray or sewage, and whether a finished basement needs drywall, carpet and pad torn out.
A Phoenix or Houston water damage guide will steer you wrong here. Utah Valley homes get wet in their own ways.
Most Utah Valley homes have basements, many of them finished. Local realtors describe new Utah County homes as typically built with an unfinished basement that families finish as they grow, and the Provo–Orem area has ranked first among mid-size metros for median home size. A finished basement turns a simple extraction into a tear-out of carpet, pad, drywall and trim.
At the Provo BYU weather station, the average January low is 23.5°F and the coldest night of a typical January averages 8.4°F (NOAA 1991–2020 normals). Pipes in exterior walls, garages and crawl spaces, plus hose bibs and sprinkler backflow devices, are the usual failures. They often split overnight and leak once they thaw.
The Utah Geological Survey notes that shallow groundwater, within about 10 feet of the surface, can push into basements during snowmelt and heavy rain, and it recommends sump pumps where that is a risk. In 2023, record snowpack in the Provo–Utah Lake–Jordan basin brought high runoff and groundwater reports from Utah County homeowners.
In August 2024, Orem's public works director said a storm "probably exceeded a 100-year event." Northeast Orem was hit hardest, and some homes built below road grade took 2 to 3 feet of water, according to the Daily Herald. One family's refinished basement flooded when water came through a window well.
Orem's 2026 water quality report shows hardness from 7 to 25 grains per gallon depending on the source, which is moderately hard to very hard. Scale shortens the life of water heaters and appliance valves. Orem's median home was built in 1989, and 37% of homes date from before 1980, so original supply lines, older water heaters and asbestos-era drywall texture are common.
The City of Orem says homeowners are responsible for repairs to the sewer and water laterals that serve their homes. A root-clogged or sagging lateral is a common cause of floor-drain backups. Orem also has no secondary irrigation system, so sprinkler leaks here come off culinary lines.
Orem is home base. Restoration companies in our area also serve Lindon, Provo and the rest of Utah County. See the service areas page for details.
Shut off the main water valve if the source is a pipe or appliance. Turn off breakers for the wet basement only if you can reach the panel without standing in water. Photograph everything before you move it. Then call or send the quote form so independent Utah Valley restoration companies can get in touch with you directly.
National cost guides put a typical job at $1,200 to $5,000, with averages near $3,000 (Fixr) and $3,868 (Angi). The nearest Utah figure, for the Salt Lake City metro, averages about $5,256 (Angi). Finished basements, sewage and tear-out push the number up. Your actual quote comes directly from the company after an inspection.
No. Orem Water Damage Pros is a free referral service. You describe the problem once, and independent restoration companies serving Orem and Utah Valley contact you directly with their own quotes. Any contract is between you and the company you choose. We do not perform, schedule or supervise the work.
Standard policies usually cover sudden and accidental discharge, such as a burst pipe or a failed supply line. They usually exclude gradual leaks, flood (rising surface water) and groundwater seepage, and sewer backup often needs a separate endorsement. Check your own policy and ask your adjuster before work starts.
According to the City of Orem, homeowners are responsible for their lateral sewer and water line repairs. The city offers camera inspections of laterals and promotes an optional service line warranty plan. If sewage backs up through a floor drain, the clog or break may be on your side of the line.
Ask for the contractor's license number and look it up at the Utah Division of Professional Licensing (dopl.utah.gov, license lookup). Contractors must give you their number on request. Tear-out and rebuild are construction work, and most water damage repairs exceed Utah's $7,000 handyman exemption, so a licensed contractor is the safe choice.
More answers on the full FAQ page.
Tell us what happened and independent Utah Valley restoration companies can reply with no-obligation quotes.